Normally, eligible refunds are made within seven (7) days since the refundable purchase. MawCloud cannot guarantee the prolonging of the seven (7) day refund term. Also, we do not process refunds for an already used service.
Refunds are provided in the same form and same currency your payment was made (eg. by refund to the payment card account if payment was by a payment card).
Refunds are guaranteed only if the subscription is made from a payment card or through Paypal. Subscriptions made by means of other different billing methods (eg. mobile billing) or payment services providers (e.g. a variety of electronic money like cryptocurrency) are subject to policies and technological restrains of such methods and payment services providers and thus may or may not be refundable.
Payment service providers may automatically reject payments or issue a refund without your consent. MawCloud is not liable for the actions of payment service providers.
An administration fee may apply to the amount of refund to cover processing costs and third-party commissions.