1.1 Explain how a working relationship is different from a personal relationship
A working relationship in a health and social care setting is different from a personal relationship in several ways. As far as a working relationship is concerned, professionalism, boundaries, and clear roles must be established for the well-being of all parties involved.
In terms of professionalism, it is important that professionals maintain an impartial stance towards their patients or clients. They should keep conversations with them focused on relevant issues related to their care rather than engaging in more personal discussions about hobbies or interests. Additionally, they should remain calm when speaking to them while also avoiding any language that could be construed as unprofessional or rude, such as sarcasm or jokes at someone else’s expense. These measures help ensure that everyone is treated with respect, regardless of age, gender, ethnicity, religious beliefs, etc.
In addition to professionalism, there are also certain boundaries that must be observed between professionals and those they work with, such as refraining from physical contact beyond what is necessary for patient comfort and safety. For example, providing emotional support through verbal reassurance rather than hugging, etc. This is especially important in cases involving vulnerable populations, such as children or the elderly.
There is an inherent power imbalance in any professional relationship, so carers need to be cognizant of their place and take precautions to avoid crossing the line. Giving advice without first getting permission, for instance. As a result, everyone involved should work to maintain clear roles within the professional relationship while also attempting to communicate openly and respect one another’s opinions.
A personal relationship, on the other hand, does not require these formal boundaries or expectations of behaviour. The conversation can range widely and include a much more personal element than in a professional relationship, such as discussing individual interests or problems that may be facing one person or both parties involved. There is also less of an emphasis on setting clear roles within the relationship; two people are free to talk about whatever they want without worrying about making sure everyone’s voices are heard equally, for example.
Due to the requirement for professionalism, appropriate boundaries, and defined roles between the parties involved, a working relationship in a health and social care setting is different from one that is personal. The security, well-being, and confidentiality of patients are all supported by these measures.
Other answers in the full document:
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1.2 Describe different working relationships in care settings
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2.1 Describe why it is important to adhere to the agreed scope of the job role
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3.1 Explain why it is important to work in partnership with others
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3.3 Identify skills and approaches needed for resolving conflicts