Refund Policy

We strive to ensure your satisfaction with our services at Our refund policy is designed to provide clarity and fairness to all users. Please review the following terms regarding refunds for subscriptions and purchases:

  1. Refund Eligibility:
    • You may request a refund for your current subscription within 5 days of the date of your initial subscription activation (Refund Policy Period).
    • Refunds are not automatic upon account cancellation. You must contact us directly within five days of cancellation to initiate a refund.
  2. Refund Criteria:
    • Refunds are granted in accordance with our refund policy. Requests that do not meet the specified criteria will be declined.
    • Refunds will not be approved if you have utilized more than 5,000 tokens, accessed multiple premium documents, or submitted a request after the Refund Policy Period has expired.
    • Your subscription must be canceled before requesting a refund. Requests made before canceling the subscription will not be considered.
    • Initiating a new subscription period voids eligibility for a refund.
    • The refund policy does not apply when switching between subscription plans.
  3. Exclusions:
    • Refunds are issued only for the current subscription amount on your account and do not cover overage charges from previous billing cycles or additional charges.
    • Users are responsible for managing their accounts responsibly and avoiding exceeding their credit limit. In cases of overage, users are liable for paying any additional fees incurred.
  4. Requesting a Refund:
    • If you meet the refund conditions outlined above, you may request a refund by emailing us at
    • We aim to respond to refund requests within 24-48 hours. Approved refunds typically take 3-5 days to be processed and reflected in your account.

By utilizing our services and initiating a subscription, you acknowledge and agree to abide by our refund policy.

If you have any questions or require assistance regarding refunds, please do not hesitate to contact us at Your satisfaction is our priority.

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