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2 – Promote personal development in the care setting

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1.1 Explain the term ‘personalisation’ as it applies to social care

Personalisation is a health and social care approach that aims to ensure that the services people receive are tailored to their specific needs, preferences, wishes, and circumstances. It empowers service users, such as those with disabilities or chronic medical conditions, to take greater control of their lives by having a say in how they receive professional assistance. This includes not only allowing them to identify the type of assistance they require but also allowing them to choose how it is delivered in order to meet their needs best.

Personalisation centres on the individual, allowing them to shape services around themselves, ensuring that they are designed in accordance with specific cultural beliefs, values, and lifestyle choices rather than being prescribed solely by health practitioners. It considers age appropriateness (children’s emotional needs may differ significantly from adults’) and accessibility issues so that everyone can benefit equally regardless of where they live, ability level, health condition, etc.

Personalised healthcare plans consider a person’s lifestyle, mental health, and overall well-being to ensure that any service provided is tailored appropriately. This can include assisting them in setting personal goals that are in line with their life goals, as well as exploring new approaches to meet existing needs (such as alternative therapies or support from peers etc.). Plans should also address how other key players, such as family/caregivers, nurses, doctors, and social workers, participate in care delivery.

Furthermore, personalisation frequently involves using technology for access/delivery purposes so that services can be accessed anytime, anywhere – whether through Skype consultations or online help systems; this ensures people can continue to receive quality care outside of the traditional healthcare setting if necessary.

Personalised care plans allow those in need of assistance to receive tailored assistance that is tailored to their specific needs, allowing them to take ownership of day-to-day tasks while allowing professionals to provide guidance when needed and ensuring improved continuity of services over time, which would otherwise be impossible.

Other answers in the full document:

  • 1.2 Explain how personalisation can benefit individuals

  • 1.3 Explain the relationship between rights, choice and personalisation

  • 1.4 Identify legislation and other national policy documents that promote personalisation

  • 2.1 Explain the local and national systems that are designed to support personalisation

  • 2.2 Describe the impact that personalisation has on the process of commissioning social care

  • 2.3 Explain how direct payments and individual budgets support personalisation

  • 3.1 Explain how person-centred thinking, person-centred planning and person-centred approaches support personalisation

  • 3.2 Describe how personalisation affects the balance of power between individuals and those providing support

  • 3.3 Give examples of how personalisation may affect the way an individual is supported from day to day

  • 4.1 Analyse the skills, attitudes and approaches needed by those providing support or brokering services, in order to implement personalisation

  • 4.2 Identify potential barriers to personalisation

  • 4.3 Describe ways to overcome barriers to personalisation in day-to-day work

  • 4.4 Describe types of support that individuals or their families might need in order to maximise the benefits of a personalised service

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